General Policies

Please be aware of the following policies, as a Lemongrass Boutique Spa Customer.

PVC club cards are not to be used on the weekend, not to be used in conjunction with any other discount or promotion, packages and herbal compass massage.

Cancellations must be made within 12 hours or no appointment can be given in the future.

Late arrival, we will reschedule your appointment if possible or if not able to your arrival time will determine the length of your treatment, which will end as originally scheduled.

We hope that you are satisfied with our service. We do our best. No refund can be given, subject to the 10 minutes body treatment.

Last booking at 9 P.M. Close at 10 P.m. Monday to Sunday.

Gift Vouchers are to be used within 6 months of purchase. Additional charges may apply after 6 months.